Income Insurance NZ :: News
SHARE

Share this news item!

AFCA's Decision Highlights Importance of Accurate Insurance Declarations

AFCA's Decision Highlights Importance of Accurate Insurance Declarations

The Australian Financial Complaints Authority (AFCA) has recently ruled against a trucking company that misrepresented its insurance history and operational details when obtaining a policy from NTI.
This decision underscores the critical importance of providing accurate information during the insurance application process.

The case involved a company, referred to as 'B', which lodged a claim under its NTI commercial motor vehicle policy after its truck was stolen in May of the previous year. NTI declined the claim and refunded the premiums, citing misrepresentations regarding the company's insurance history and operational radius. Had the correct information been provided, NTI stated it would not have offered coverage.

According to the case details, B's company purchased the truck a year prior to the theft for $82,500 from a business partner, 'C', who is the sole director of another company, 'CT'. C arranged the insurance with NTI through his broker, and the policy was issued on May 23, 2023.

This ruling serves as a cautionary tale for transport operators about the necessity of full transparency when applying for insurance. Misrepresenting or omitting critical information can lead to denied claims and potential financial losses.

For trucking companies, ensuring that all operational details, including insurance history and operational radius, are accurately disclosed is essential. This practice not only facilitates the acquisition of appropriate coverage but also ensures that claims are honoured when incidents occur.

In light of this case, transport operators are encouraged to review their insurance policies and application processes to confirm that all information provided is truthful and comprehensive. Engaging with reputable insurance brokers who understand the intricacies of the transport industry can also aid in securing suitable coverage and maintaining compliance with policy requirements.

Published:Sunday, 30th Nov 2025
Source: Paige Estritori

Share this news item:

Insurance News

WFI Insurance's $250,000 Donation Supports Flood-Affected Queensland Farmers WFI Insurance's $250,000 Donation Supports Flood-Affected Queensland Farmers
30 Nov 2025: Paige Estritori

In response to the catastrophic flooding that has devastated parts of western Queensland, WFI Insurance has stepped forward with a substantial donation of $250,000 to Rural Aid. This contribution is aimed at bolstering relief efforts for farming communities grappling with the aftermath of the region's most severe floods in half a century. - read more
AFCA Supports Significant Home Insurance Premium Increase Based on Updated Flood Risk Assessment AFCA Supports Significant Home Insurance Premium Increase Based on Updated Flood Risk Assessment
30 Nov 2025: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has recently upheld a substantial increase in home insurance premiums for a property, attributing the rise to updated assessments of flood risk. This decision underscores the critical role of accurate risk evaluation in determining insurance costs and the necessity for property owners to stay informed about potential changes in their risk profiles. - read more
Envest Group's TLI Underwriting: A New Era for Large Truck Fleet Insurance Envest Group's TLI Underwriting: A New Era for Large Truck Fleet Insurance
30 Nov 2025: Paige Estritori

Envest Group, a prominent player in the insurance industry, has announced the launch of TLI Underwriting, a new heavy motor agency set to commence operations at the end of this month. TLI Underwriting will function as an authorised representative of Envest's heavy motor specialist underwriter, ATL Insurance Group. - read more
AFCA's Decision Highlights Importance of Accurate Insurance Declarations AFCA's Decision Highlights Importance of Accurate Insurance Declarations
30 Nov 2025: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has recently ruled against a trucking company that misrepresented its insurance history and operational details when obtaining a policy from NTI. This decision underscores the critical importance of providing accurate information during the insurance application process. - read more
Regulators Call for Immediate Action in Australia's Pension Sector Regulators Call for Immediate Action in Australia's Pension Sector
30 Nov 2025: Paige Estritori

Australia's financial regulators, the Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC), have issued a strong directive to the nation's A$4.5 trillion superannuation industry. They emphasize the urgent need for accelerated preparations to accommodate an estimated 2.5 million individuals expected to retire within the next decade. - read more


Life Insurance Articles

DIY Review Checklist for your Income Protection Insurance DIY Review Checklist for your Income Protection Insurance
If you have an income protection insurance plan already - or are thinking about buying one, then you need to be aware that these policies require regular maintenance and careful scrutiny to ensure that they adequately meet your needs. Unfortunately, many people purchase income protection insurance policies only to find out about their shortcomings at claim time. - read more
The Importance of Comparing Health Insurance Extras for Maximum Savings The Importance of Comparing Health Insurance Extras for Maximum Savings
Health insurance is more than just a precautionary measure; it's a vital component in managing both your health and financial well-being. In Australia, where healthcare costs can quickly escalate, health insurance extras serve as a buffer, ensuring that services like dental, optical, and physiotherapy remain within reach. These extras can significantly reduce the out-of-pocket expenses you might otherwise encounter for non-hospital treatments. - read more
A Comprehensive Guide to Income Protection Insurance in Australia A Comprehensive Guide to Income Protection Insurance in Australia
Income protection insurance is a type of insurance policy that provides financial support if you're unable to work due to illness or injury. It offers a replacement income, usually up to 75% of your normal wage, helping you maintain some level of income during tough times. - read more
How to Choose the Right Income Protection Policy as a Beautician How to Choose the Right Income Protection Policy as a Beautician
Welcome, beauty professionals, to a discussion that could significantly impact your financial future—income protection insurance. As a beautician, your hands-on work is your livelihood, making it imperative to safeguard that income against unforeseen circumstances. - read more
Understanding Life Insurance: How to Determine Coverage Amounts Understanding Life Insurance: How to Determine Coverage Amounts
Life insurance is a cornerstone of financial planning, offering peace of mind to you and security for your loved ones. It's a contract between you and an insurance company: in exchange for regular premiums, the insurer agrees to pay a sum of money to designated beneficiaries upon your passing. This vital tool ensures that your family's financial needs can be met during an incredibly difficult time. - read more

Start Here !
income insurance protection
Apply now for your free Income Insurance assessment and price comparisons!

Start Here

Monthly Income Benefit:
Postcode:

All quotes are provided free and without obligation. We respect your privacy.

Knowledgebase
Disability Insurance:
A type of insurance protection that pays a portion of a person's income lost due to a total or partial disablement arising from either an accident or a sickness.